Environments Work Products

Definitions

Environments Work Product

a work product that may be produced during the environments engineering activity

Environments Set of Work Products

the cohesive collection of environments engineering work products

Work Products

Documents

The following environments engineering documents are typically produced during the environments engineering activity:

• Project Environments Description Document,
  which is the deliverable document that formally describes each of the environments that will be produced and possibly delivered during a project.
• Product Selection Report,
  which is a document used to report the results of commercial product and vendor evaluation, comparison, and selection.

Environments

An environment is an integrated logical or physical set of hardware components and supporting software and data components that is used the execute applications. Typically, the following environments may be produced during the environments engineering activity:

• Management Environment,
  which is any environment that is primarily used by a management team during the management of a center or endeavor.
• Development Environments,
  which is any environment that is primarily used by an endeavor team during the production of one or more applications and their associated work products:
  • Reuse Environment,
    which is any environment that is primarily used by the reuse organization to store and maintain an organization’s reusable work products (e.g., documents and software components).
  • Engineering Environment,
    which is any environment that is primarily used by the project team to engineer the software components for an application.
  • Multimedia Environment,
    which is any environment that is primarily used by the user experience team to create visual design and other multimedia files for the user interface of an application.
  • Integration Environment,
    which is any environment that is primarily used by the integration team to incrementally and iteratively integrate the components of an application.
  • Test Environment,
    which is any environment that is primarily used by the independent test team to perform system testing on an application.
  • Staging Environment,
    which is any environment that is primarily used by the:
    • User experience team to incrementally perform system-level usability testing.
    • Customer organization to perform ad hoc evaluations of the application to determine its status.
• Production Environments,
  which is any environment that is primarily used to execute one or more deployed applications:
  • Client Environment,
    which is any environment that is directly used by the user organization(s) to access deployed applications.
  • Contact Center Environment,
    which is any environment that is deployed in one or more contact center(s) and that is used by the support organization to provide techical support to members of the customer and user organization(s).
  • Content Management Environment,
    which is any environment that is used by the content management team to perform content management tasks.
  • Data Center Environment,
    which is any environment that is deployed in one or more data center(s) to provide server support for the execution of applications.

Guidelines

• The above environments may be logical, physical, or both.
• The same physical environment may actually implement multiple logical environments.
• Different endeavors require different processes, which in turn will require different environments work products.
• Every endeavor does not require the production of every environments work product.
• Select only those environments work products that are appropriate for the endeavor.
• Selected environments work products should be:
  • Relevant.
  • Useful.
  • Usable.
  • Cost-effective.