Content Management Planning

Definition

Content Management Planning

the content management task during which plans for performing the remaining content management tasks are produced<

Classification

As illustrated in the preceding figure, Content Management Planning is part of the following inheritance hierarchy:

• Type: Concrete
• Superclass: Task
• Subclasses:
  • None

Responsibilities

The typical responsibilities of Content Management Planning are to:

• Determine the content management work products to produce.
• Determine the allocation of initial content management work products to milestones.
• Determine the content management tasks to perform.
• Determine the membership of the content management team.
• Determine the content management system/tools to acquire or use.
• Document these plans in the content management plan.

Preconditions

Content management planning typically can begin when the following preconditions hold:

• The construction phase has started.
• The initial conventions for content planning (e.g., standards, templates, inspection checklists) have been produced during the process engineering activity.
• The following documents are largely complete and are relatively stable:
  • System Requirements Specification
  • Glossary
  • Domain Model Document
  • Information Architecture Document
  • Database Design Document
  • Human Interface Design Document
• The content management team has been adequately staffed and trained in content management planning.

Completion Criteria

Content management planning is typically complete when the following postconditions hold:

• The content management plan is complete, has passed inspection, and has been accepted by the customer representative.

Steps

Content management planning typically involves the following teams performing the following steps in an iterative, incremental, parallel, and time-boxed manner:

• Content Management Team:
  • Determine the need for new content by reading and understanding the associated:
    • Informational (data) requirements and personalization requirements in the:
      • System Requirements Specification
      • Glossary
      • Domain Model Document
    • Information architecture:
      • Information Architecture Document
    • Content design:
      • Database Design Document
      • Human Interface Design Document
  • TBD

Techniques

Content management planning can typically be performed using the following techniques:

• Conventions (e.g., standards, templatesfor the content management plan).
• Reusable Templates

Work Products

Content acquisition typically results in the production of the following work products:

• Content Management Plan

Guidelines

• Content acquisition should be performed iteratively, incrementally, and in parallel with other content management tasks.
• Content acquisition is only required for endeavors if reusable content is available externally to the operations organization.