Disaster Recovery
- Disaster Recovery
- the activity
consisting of the cohesive collection of all
tasks
that are primarily performed to prepare for, avoid, react to, and recover from a major natural or man-made
disasters
As illustrated in the preceding figure, Disaster Recovery is part of the following inheritance hierarchy:
- Type: Abstract
- Superclass: Management Activity
- Subclasses:
- System-specific Disaster Recovery
- Application-specific Disaster Recovery
- Contact Center Disaster Recovery (including all supported systems and applications)
- Data Center Disaster Recovery (including all hosted systems and applications)
The typical responsibilities of Disaster Recovery are to:
- Deal effectively with any disaster that has a significant probability of occurance.
- Prepare an organization or business to deal effectively when a disaster occurs.
- Take steps to avoid suffering a disaster in the first place.
- Recover quickly and completely from any disaster that occurs.
Disaster recovery typically may begin when the following
conditions hold:
- The endeavor has started.
- The
disaster recovery team is adequately staffed.
- One or more contact or data centers are either planned or
exist.
Disaster recovery is typically complete when the following
conditions hold:
- When normal operations have been restored (for an
individual instance of disaster recovery).
- When all contact and data centers have been retired (for
overall disaster recovery).
Disaster recovery typically involves the following producers
performing the following disaster recovery tasks:
Disaster recovery tasks are typically related temporally as
illustrated in the following diagram:
Environments
Disaster recovery is typically performed using the following
environment(s) and associated tools:
-
Development Environment:
- Word Processing Program (for documentation)
- Spreadsheet Program (for capturing inventories)
Disaster recovery typically results in the production of all
or part of the following
disaster recovery work products:
Disaster recovery tasks are typically performed during the
following phases:
| Phase |
Relevant Tasks |
|
Business Strategy
|
Not Applicable. |
|
Business Optimization
|
Disaster Threat Analysis,
Disaster Planning,
Disaster Avoidance,
Disaster Preparation,
Disaster Response,
Backup Contact Center Production,
Backup Data Center Production,
Facility Repair,
Disaster Reporting, and
Normal Operations Restoration. |
|
Initiation
|
Disaster Threat Analysis,
Disaster Planning,
Disaster Avoidance,
Disaster Preparation,
Disaster Response,
Backup Contact Center Production,
Backup Data Center Production,
Facility Repair,
Disaster Reporting, and
Normal Operations Restoration. |
|
Construction
|
Disaster Avoidance,
Disaster Preparation,
Disaster Response,
Backup Contact Center Production,
Backup Data Center Production,
Facility Repair,
Disaster Reporting, and
Normal Operations Restoration. |
|
Delivery
|
Disaster Avoidance,
Disaster Preparation,
Disaster Response,
Backup Contact Center Production,
Backup Data Center Production,
Facility Repair,
Disaster Reporting, and
Normal Operations Restoration. |
|
Usage
|
Disaster Avoidance,
Disaster Preparation,
Disaster Response,
Backup Contact Center Production,
Backup Data Center Production,
Facility Repair,
Disaster Reporting, and
Normal Operations Restoration. |
|
Retirement
|
Not Applicable. |
- This activity is documented using the typical
configuration for large projects. It is intended to be
configured (i.e., instantiated, extended, and tailored) to
meet the needs of specific projects.
- The preconditions of this activity should be the union
of the preconditions of its constituent tasks.
- The completion criteria for this activity should be the
union of the postconditions of its constituent tasks.
