Training

Definition

Training

the activity consisting of the cohesive collection of all tasks that are primarily performed to provide on-the-job-training to the members of the various organizations involved in an endeavor

Goals

The typical goals of training are to:

• Ensure that all stakeholders know how to properly perform their tasks.
• Maximize the quality of the work products.
• Maximize the productivity of the development teams.

Objectives

The typical objectives of training are to train members of the:

• Customer organization.
• Development organization.
• Maintenance organization.
• Partner organization.
• Subcontractor organization.
• User organization.

Examples

Typical examples of training include:

• Process Training.
• Tool Training.
• Technology Training.
• Application Training.
• Business Training.

Preconditions

Training typically may begin when the following preconditions hold:

• The endeavor has started.
• The training team is initially staffed.

Completion Criteria

Training is typically complete when the following postconditions hold:

• All stakeholders are adequaately trained.

Tasks

Training typically involves the following teams performing the following training tasks in an iterative, incremental, parallel, and time-boxed manner:

• Training Team, which performs:
  • Training Needs Assessment
  • Training Vendor Selection
  • Training Planning
  • Training Materials Production
  • Training Scheduling
  • Training Delivery

Environments

Training is typically performed using the following environment(s) and associated tools:

• Development Environments:
  • Word processing tool (planning, materials production)
  • Visio or similar drawing tool (materials production)
  • Powerpoint or similar slide generating tool (materials production)
  • Spreadsheet tool (needs assessment, vendor selection)
  • Schedule tool (scheduling and delivery)
  • Slide projectors
  • Computer-Based Training (CBT) tools

Work Products

Training typically results in the production of all or part of the following work products in the training work product set:

• Training Materials
• Training Needs Assessment
• Training Plan
• Training Schedule
• Training Vendor Assessment

Phases

Training tasks are typically performed during the following phases:

Guidelines

• This activity is documented using the typical configuration for large projects. It is intended to be configured (i.e., instantiated, extended, and tailored) to meet the needs of specific projects.
• The preconditions of this activity should be the union of the preconditions of its constituent tasks.
• The completion criteria for this activity should be the union of the postconditions of its constituent tasks.