Content Management Tool
(Content Management System)

Definition

Content Management Tools (Content Management System)

a software tool that enables content workers to perform content management tasks

Classification

As illustrated in the preceding figure, Content Management Tool is part of the following inheritance hierarchy:

• Type: Concrete
• Superclass: Tool
• Subclasses: None
• Example Instances:
  • Authentica MailRecall™, NetRecall™, and PageRecall™
  • BroadVision Publishing Center and Instant Publishing
  • CacheFlow cIQ
  • ContentGuard Extensible Rights Markup Language (XrML)
  • Documentum Conent Management Products
  • eBusiness Technologies (EBT) DynaBase® Dynamic Web Publishing, engenda™, and entrepid™
  • Filenet: FileNet Content Manager and FileNet Web Content Manager
  • Information Architects SmartCode®
  • Interwoven TeamSite™ Content Management, MetaTagger™ Content Intelligence, and OpenDeploy™ Content Distribution
  • Macromedia Spectra™
  • Net Perceptions NetP™
  • Open Market Content Server Enterprise Edition
  • Stellent Stellent™ Content Management
  • TIBCO TIBCO Active Portal™ and TIBCO Extensibility™
  • Vignette Vignette Content Suite plus: Content Analysis Extensions, Vignette Advanced Deployment Server, Vignette Mobile Application Suite, and Vignette Content Syndication Server
  • YellowBrix ArchiText and iSyndicate
  • Vitria Vitia Integration Server
  • InterTrust Recriprocal

Responsibilities

The typical responsibilities of a Content Management System include:

• Content Management Tasks.
  A content management system should support all necessary content management tasks:
  • Content Access
  • Content Acquisition
  • Content Approval
  • Content Creation
  • Content Design
  • Content Editing
  • Content Entry
  • Content Internationalization
  • Content Management Planning
  • Content Migration
  • Content Ordering
  • Content Personalization
  • Content Publication
  • Content Retirement
  • Content Rights Management
  • Content Transformation
  • Content Usage Analysis
• Supporting Capabilities.
  A content management system should have the following supporting capabilities:
  • Customizable to the content worker’s workflows.
  • Check-in and check-out.
  • Version control.
  • Rollback to earlier versions of content.
  • Audit trail for error tracking.
  • Change notification by subscription and email.
  • Automatic and dynamic webpage creation via templates and XML tags.
  • Central repository for tagged and categorized content.
  • Automated conversion from older content formats.
  • Handle both structured and unstructured content.
• Support Content Workers:
  A content management system should support the direct contribution and collaboration of all content workers:
  • Support geographically dispersed content workers.
  • Support technologically diverse content workers.
  • Scalable to large numbers of content workers.
• Be Interoperable:
  A content management system should:
  • Work seamlessly with industry-standard components (e.g., ATG Dynamo, Lotus Notes®, Siebel Call Center).
  • Work with popular Web and application servers (e.g., ATG Dynamo, BEA WebLogic, IBM WebSphere).
  • Integrate with existing corporate infrastructure and databases.
• Deliver Content:
  A content management system should deliver content:
  • In multiple formats including Web (HTML, XML), wireless (WML), and print (Acrobat).
  • To a wide-range of users and devices.
  • Personalized delivery.

Guidelines

• Content management systems tend to be relatively expensive.
• Costs include licensing, support, consulting, training, and deployment.
• Content management systems can take a long time to deploy and integrate.
• The above list of vendors and products is representative rather than complete I make no endorsement of any specific vendor or product. You should do due diligence and evaluate the vendors and products in terms of your specific needs.