Content Management Team

Definition

Content Management Team: any team that manages the content of one or more systems or applications

Classification

Content Management Team in the OPF Method Component Inheritance Hierarchy

As illustrated in the preceding figure, Content Management Team is part of the following inheritance hierarchy:

Type: Concrete
Superclass: Engineering Team
Subclasses:
- None

Responsibilities

The typical team-specific responsibilities of a Content Management Team are to:

Create, acquire, and migrate content for one or more related applications.
Enter content into a content management system.
Produce associated content metadata.
Translate the content into the appropriate languages.
Edit the content for publication.
Approve and publish content for access by users of the applications.
Analyze content usage.
Archive obsolete content (possibly for reuse).

The content management team typically inherits the general team responsibilities from the team method component.

Roles

A Content Management Team typically consists of persons playing the following content workerroles:

The following members of a Content Management Team (or roles or tools) typically perform the following team-specific content management tasks in an iterative, incremental, parallel, and time-boxed manner:

Content Management Tasks	Performed By
Content Access:	User User Support Agent
Content Acquisition:	Content Entry Clerk
Content Approval:	Content Approver
Content Caching:	Content Management System
Content Creation:	Audio Artist Content Author Graphic Artist Video Artist
Content Design:	Content Designer
Content Editing:	Content Editor
Content Entry:	Content Entry Clerk
Content Internationalization:	Content Translator
Content Management Planning:	Entire Team
Content Migration:	Content Entry Clerk
Content Ordering:	Content Director
Content Personalization:	Content Management System
Content Publication:	Content Publisher
Content Rights Management:	Content Entry Clerk
Content Retirement:	Content Entry Clerk
Content Transformation:	Content Entry Clerk
Content Usage Analysis:	Content Usage Analyst

The content management team typically inherits the common team tasks from the team method component.

Work Products

A Content Management Team typically produces the following work products:

Documentation:
Data Components:
- Content:
  - Textual content.
  - Numerical content.
  - Audio content.
  - Graphical content.
  - Video content.
- Content Metadata
Content Management Databases:

Guidelines

The content management team is cohesive because its members only perform content management tasks.
Although users and user support agents perform the content access task, they are not a part of the content management team because they use content rather than manage it.
The content management team is only needed if the applications have significant content that must be published to the users (e.g., an informational or ecommerce website).
The content management team is primarily needed during the usage phase, but some initial planning and design work typically begins during the construction or delivery phases.