Center Evaluation Team

Definition

Center Evaluation Team

a team that performs one or more technical evaluations of the work products of one or more related centers and the process(s) used to produce them

Classification

As illustrated in the preceding figure, the Center Evaluation Team method component is part of the following inheritance hierarchy:

• Type: Concrete
• Superclass: Evaluation Team
• Subclasses:
  • None

Responsibilities

The typical team-specific responsibilities of a Center Evaluation Team are to:

• Evaluate the contact center(s).
• Evaluate the data center(s).
• Evaluate the reuse center(s).

A center evaluation team typically inherits the common team responsibilities from the team method component.

Roles

A Center Evaluation Team typically consists of persons playing the following roles:

• System Architect,who:
  • Facilitates the evaluation meeting.
  • Evaluates the implementation of the centers’ architectures for technical quality and conformance.
• Database Administrator, who evaluates the data components of the center(s) for technical quality and conformance with their system and software architectures.
• Network Administrator, who evaluates the center(s) for technical quality and conformance with the network aspects of their system and software architectures.
• Quality Engineer, who evaluates the centers for conformance for the project process and to their relevant conventions.
• Reuse Librarian, who evaluates the reuse center(s) for technical quality and conformance with their system and software architectures.
• Security Analyst, who evaluates the center(s) for technical quality and conformance with their security requirements.
• Systems Administrator, who evaluates the data center(s) for technical quality and conformance with their system and software architectures.
• Usability Engineer, who evaluates the center(s) for usability by their stakeholders.
• User Support Agent, who evaluates the contact center(s) for technical quality and conformance with their system and software architectures.
• Quality Engineer, who evaluates the work products for quality and conformance to the endeavor process and relevant conventions.
• Technical Writer, who:
  • Acts as scribe at the evaluation meeting(s).
  • Summarizes the evaluation team’s findings in the evaluation summary report.
  • Delivers the evaluation summary report to the:
    • Center Team.
    • Management Team.
    • Quality Team.

Tasks

A Center Evaluation Team typically performs the following team-specific tasks in an incremental, iterative, parallel, and time-boxed manner:

• Quality Engineering:
  • Quality Control:
    • Architecture Evaluation
    • Implementation Evaluation
  • Quality Assurance:
    • In-Progress Review

A center evaluation team typically inherits the common team tasks from the team method component.

Work Products

A Center Evaluation Team typically produces the following work products:

• Quality Set:
  • Evaluation Report, which documents an individual evaluator’s findings.
  • Evaluation Summary Report, which summarizes the finding of the entire evaluation team.

Guidelines

• The membership of a center evaluation team will vary depending on the type of center being evaluated.
• Evaluations should not devolve into walkthroughs that require the work products’ developers to explain them to the evaluators. The work products should stand on their own.
• To the extent practical, the developers of a work product should:
  • Not be the only evaluators of it.
  • Also informally inspect it prior to the evaluation.
• A single person may play multiple roles on an evaluation team if he or she has the necessary expertise to fulfill multiple roles. This is especially true on small endeavors.
• A center evaluation team typically inherits the common team guidelines from the team method component.