User Organization

Definition

User Organization

any organization that uses one or more systems, applications, and/or components once they have been transitioned to their production environment(s)

Classification

As illustrated in the preceding figure, User Organization is part of the following inheritance hierarchy:

• Type: Concrete
• Superclass: Organization
• Subclasses:
  • None

Responsibilities

The typical responsibilities of a User Organization are to:

• Communicate needs and project objectives to the development organization.
• Perform usability testing on the application.
• Use the application.

Guidelines

• There can easily be multiple user organizations on a project or program.
• A user organization and other organizations may belong either to the same or to different businesses.
• Like the same person playing multiple roles or being a member of multiple teams, the same business division may be modeled as a user organization as well as a:
  • Development organization if it develops work products it users.
  • Customer organization if it funds the development of the work products it uses.
  • Operations organization if it operates the applications it uses.
  • Maintenance organization if it maintains the work products it uses.
• The user organization typically inherits the common team guidelines from the organization process component.