Field Support Engineer


Field Support Engineer
the role that is played when a person services one or more deployed systems or applications in the field (i.e., at sites requiring the engineer to travel from his or her home office)


Field Support Engineer in the OPF Method Component Inheritance Hierarchy

As illustrated in the preceding figure, Field Support Engineer is part of the following inheritance hierarchy:


The typical role-specific responsibilities of a Field Support Engineer are to:

Field support engineers typically inherit common role responsibilities from the role method component.


To fulfill these responsibilities, field support engineers typically should have the following expertise, training, and experience:


Field support engineers typically perform the following role-specific tasks in an iterative, incremental, parallel, and time-boxed manner:

Field support engineers typically inherit common role tasks from the role method component.


Field Support Engineers typically perform these tasks as members of the following teams:

Work Products

As members of these teams, field support engineers typically produce all or part of the following work products: