Customer Representative


Customer Representative
the role that is played when a person officially represents a customer organization in interactions with members of other organizations


The typical role-specific responsibilities of a Customer representative are to:

Customer representatives typically inherit common role responsibilities from the role method component.


To fulfill these responsibilities, customer representatives typically should have the following expertise:


Customer representatives typically perform the following role-specific tasks in an iterative, incremental, parallel, and time-boxed manner:

Customer Representative typically inherits common role tasks from the role method component.


Customer Representatives typically perform these tasks as members of the following organizations and teams:

Work Products

As members of these teams, customer representatives typically produces all or part of the following work products: