Change Requesting
- Change Requesting
- the common
task during which
producers request changes be made to
work products
The typical objectives of change requesting are to:
- Request changes be made to work products needing
improvement.
- Improve the quality of the work products.
Change requesting can typically begin when the following
preconditions hold:
- Work products exist that can be improved.
- People playing roles on the endeavor have been adequately
trained (or has sufficient experience) in change
requesting.
Change requesting is typically complete when the following
postconditions hold:
- Change requests have been produced and delivered to the
appropriate producers.
Change requesting typically involves roles performing the
following steps in an iterative, incremental, and parallel
manner:
- Determine the change to be made.
- Document the change to be made on a change request
form.
- Formally request that the change be made by submitting
the change request form to the
change control board.
Change requesting can typically be performed using the
following techniques:
- Standardized forms.
- Electronic submission and tracking.
Change requesting typically results in the production of the
following work products in an iterative, incremental, parallel,
and time-boxed manner:
- This task is typically ongoing during the duration of the
associated endeavor.
- This task is deals with requesting changes (e.g.,
improvements or modification rather than fixes), whereas
defect reporting deals with requesting that a defect be
fixed.
- Typically, anyone on an endeavor can make a change
request.
- Change requests need to be documented so that they can be
evaluated for impact, formally approved or rejected, and
their progress tracted.